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Negotiation
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Signing A Lease? Get Your First Born Ready!
by Tim Knox
This week we discuss the negotiation and signing of one of the most dreaded legal documents any entrepreneur will ever fail to read: the commercial lease (insert scary music here). Before we dive in, understand these points; there is no such thing as a lease that’s in favor of the tenant. Trying to break a lease is like trying to sweet talk your way out of Alcatraz. Landlords are your best friends until you miss a rent payment or two. And although I could find no written record of anyone actually having turned over their first born at a lease signing, I’m pretty sure it’s happened many times over the years. In fact, there’s a rumor that Donald Trump has entire warehouses full of nothing but his tenants’ first born children.
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Don't Be Afraid To Give Problem Customers The Boot
by Tim Knox
We have all had customers who expected far more than was their due: customers who were unreasonable, overly-demanding, condescending, hard to please and sometimes, even dishonest in their dealings with you. When a customer's reasonable expectations become unreasonable demands you must decide whether or not that customer is doing more harm to your business than good.
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At Your Service: The Ten Commandments Of Great Customer Service
by Susan A. Friedmann
Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help you grow by continuing to do business with you, but recommend you to friends and associates. Read more
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Boost Your Sales With These Proven Responses
by Adam Urbanski
When five years ago I was faced with having to sell my services for the first time I was terrified. I hated asking for the sale. I dreaded the part where my potential clients inevitably came up with objections why they couldn’t use my services. Read more
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Children in the Home Business Environment
by Stone Evans
Between the family, friends and neighbors who call or come by,
and the telemarketers who insist on ringing your number off the
hook, getting through the workday can be a real challenge. Read more
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A Strategy For Attracting Higher Paying Client
by Catherine Franz
Some people have little difficulty attracting and maintaining higher paying clients. Others can't get to first base. Higher paying clients consume less time, exchange energy instead of zapping yours, have higher regards for your relationship, give more referrals, pay on time, and this in turn allows you to make higher profits. Read more
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Taking Your Business International
by Tim Knox
I called on Jose Rodriguez, President of RISMED Oncology Systems, a Huntsville company that provides high medical technology to radiotherapy professionals around the globe, to get his input on the subject. Jose is an old friend and client and if anyone can give pointers on doing business internationally, Jose is the man. Read more
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